Introduction

The purpose of this Order Execution Policy is to explain how Al Madaa Investment handles your trading orders and ensures they are executed in the best possible way, in accordance with regulatory requirements in the Sultanate of Oman and global best practices.

Our Responsibility in Execution

We are committed to providing the best possible execution for each trading order based on:

• The available price at the time of execution
• Speed of execution
• Likelihood of execution and settlement
• Total cost (including any fees or price slippage)

Supported Order Types

We support a variety of order types, including:

• Market Order
• Limit Order
• Stop Loss Order
• Take Profit Order
• Pending Orders

Price Differences and Slippage

Slippage: An order may be executed at a price different from the one displayed at the time of request, especially during news events or high market volatility.

• Slippage naturally occurs in fast-moving markets
• We do not guarantee execution at a specific price 100% of the time
• We always strive to minimize slippage, but it cannot be completely avoided

Liquidity Providers

We use a network of global liquidity providers to offer the best available prices.Price availability is not guaranteed at all times, especially during low-liquidity periods such as holidays or market openings.

Price Manipulation

Any attempt to exploit pricing gaps or errors (such as high-frequency random trading or incentive-driven strategies) is considered a direct violation of our policies and will result in:

• Cancellation of the affected trades
• Account closure
• Banning the client from future platform usage

Connectivity Issues or System Failures

In the event of internet disconnection or unexpected system outages, clients are required to contact support immediately to manage orders manually if possible.

Cancellations and Modifications

• Unexecuted orders can be modified or canceled as long as they have not reached the activation price
• Once an order is triggered, it cannot be modified or canceled
• Orders may be rejected if they conflict with liquidity conditions or execution policy

Governing Law

This policy is governed and interpreted in accordance with the laws of the Sultanate of Oman and is subject to the jurisdiction of competent courts in the Sultanate.